Handling Your New York City Parking Ticket Should Be Easy…

As every driver knows, getting a New York City parking ticket can be a real hassle. While the fine that comes with a ticket already annoys drivers, sometimes it’s not even the worst part. Dealing with the often confusing bureaucracy when handling your parking tickets can easily put a damper on your day and slow you down. Between the expensive fines, confusing paperwork, and the seeming lack of helpful information out there, something as simple as not getting the right contact number can really turn this truly annoying experience into a nightmare. It can get worse especially if you are uninformed about who and where you can go for help. While the city does have some very helpful and useful resources, finding it may be difficult for some drivers out there. That is where Parkingtickets.org steps in.

This page serves as a one-stop source for drivers to find the relevant contact information and resources you need to successfully handle a New York City parking ticket. Whether you’re looking to pay your ticket online, pay your vehicle boot fees by phone, or find out where your car has been towed, you can find that information here.

Contacts for The Department Of Finance: Financial Business Centers

The Finance Business Centers provides New Yorkers with a variety of different services. This includes but is not limited to collecting New York City parking ticket payments, issuing vehicle tow releases, and holding parking ticket hearings. Business centers are located in each of the 5 boroughs. We have all the locations for DOF Business Centers here below:

Manhattan Business Center

66 John Street, 2nd Floor

New York, NY 10038

Bronx Business Center

3030 Third Avenue, 2nd Floor Bronx, NY 10455

Cross Street: 156th Street

Brooklyn Business Center

Brooklyn Municipal Building

210 Joralemon Street

Brooklyn, NY 11201  

Queens Business Center

144-06 94th Avenue

Jamaica, NY 11435

Staten Island Business Center

350 St. Marks Place

Staten Island, NY 10301

Extra Assistance at DOF Financial Business Centers

Foreign Language Interpretation Services for over 175 spoken languages are available in all five of our Borough Business Centers. Visit the information desk and request an interpreter for your language.

Sign Language Interpreters are available for Department of Finance transactions, including parking ticket hearings and appeals. Call 311 or download and submit the Request for Sign Language Interpreter application.

Contacts For Paying Your New York City Parking Tickets

Check out our article for more information on how to pay your parking tickets.

Online

You can easily, quickly and securely pay your parking tickets at the official FineNYC website.

Phone

Unfortunately, New York City No longer accepts payments by phone.

Mail

Remember: give yourself enough time for your ticket to be processed through the mail stream and delivered. If you want to avoid penalties and interest, the NYC Department of Finance must receive your response to the ticket by the 30th day from the date the ticket was issued.

Simply, enclose a check or money order of the full amount indicated on your New York City parking ticket. Make sure to write the ticket number, your license plate number, and the state of the vehicle registration on the front of your payment. Mail payment to:

NYC Department of Finance

Church Street Station

P.O. Box 3640

New York, NY 10008-3640

Contacts for Fighting Your New York City Parking Tickets

Check out our article for more information on how to fight your parking tickets.

In Person

The Department of Finance Business Centers provides a variety of services to New York City drivers. Choose your local borough to find a location that’s closest to you. These offices collect payments, issue vehicle tow releases, and hold parking ticket hearings among other things. You can have a walk-in hearing at a DOF Business Center. Just remember, hearings are held on a first-come, first-served basis. As shown above, all centers keep the same operating business hours: Monday through Friday, 8:30 AM to 4:30 PM.  

Mail

You can also fight your New York City parking ticket by requesting a hearing via mail.  Remember to always be mindful of mail-stream transit times! Make sure you mail your hearing request early enough for the Department of Finance to receive it within 30 days. You can mail to:

NYC Department of Finance Hearings by Mail Unit

P.O. Box 29021

Brooklyn, NY 11202-9021

The city will mail its decision in about 10 days of receiving it to the address on file with the DMV for the vehicle’s owner.

Towing Contacts and Impound Lot Locations

Check out our article to learn how to avoid getting your car towed. 

To determine which agency towed your vehicle, simply call 311. If you come to your car and see that it is getting put on a tow truck for towing, you can stop the tow by calling (877)-207-2134  to immediately pay your judgment debt and fees.

Manhattan

Pier 76 at West 38th Street & 12th Avenue

Opens on Mondays at 7 am and is open all day every day (24 hours) until Sunday when it closes at 5 AM.

Phone (212)-971-0771 or (212)-971-0772

Bronx

745 East 141st Street between Bruckner Expressway & East River

Mon-Fri: 8 AM – 10 PM

Saturday: 8 AM – 3 PM

Sunday: Closed

Phone (718)-585-1385 or (718)-585-1391

Brooklyn

Brooklyn Navy Yard: entrance is at the corner of Sands Street & Navy Street

Hours of Operation: Mon-Fri: 8 AM – 10 PM

Saturday: 8 AM – 3 PM

Sunday: CLOSED

Phone: (718)-237-3300

Queens

31-22 College Point Boulevard, Flushing, NY 11354

Hours of Operation:

Monday thru Friday:8 AM to 10 PM

Saturday: 8 AM to 3 PM

Sunday – CLOSED

Phone: (718) 359-6200

Car Boot Release Contact Information

To remove a car boot from your vehicle, simply call (877)-207-2134 and pay all outstanding judgment debt, plus the additional fees listed below. You can either pay by phone with debit/credit card or an electronic check. You may also pay by cash, money order or cashiers check at a Business Center. Drivers should always remember, if your car is booted or is at risk of being booted, never pay your ticket online! You are better off handling it in person or over the phone since you may have to wait for online payments to process. 

* Depending upon the amount owed.