Sometimes you get a ticket and fully accept it. You took a chance, got caught, and want to to pay and get over with it as soon as possible. To add insult to injury, when you go online to pay the ticket, there’s nothing there. What gives?

Unfortunately, it can take the City of New York up to 3 weeks to update their system with new ticket information. Handwritten tickets take the longest, because they have to be manually entered.

So what can you do? First, try searching by the 10-digit summons number instead. You can find it in the following locations:

Sometimes the system will have partial ticket information and will allow you to pay earlier. You can enter the amount you owe and pay online.

If the ticket is not available to be paid yet, then you have no choice but to wait and check in every few days to see if the information has been uploaded.

You can also sign up for FineNYC’s free ticket alerts, which will notify you when a new parking or camera ticket is available to be paid online.